What operating system does the software use?
The software is Windows based only and from XP onwards and up to Windows 10, including Windows Server for multi user operation and can be operational within 15 minutes via an Ethernet that you just plug it into the controller and in to your computer
LAN connection via a router is the most common setup for small networks. WAN (Wide Area Network) is via internet connection access outside of the typical network you might have. For this you would require Port Forwarding via your router. And/or you can drop the installed software directly in to a 'Cloud' Can the software use SQL?
Yes, by default the software uses Microsoft Database, however, using SQL is very easy to do. Page 63 of the AC8000 Setup Guide will show you HereIs the software an extra cost and does it incur annual subscription?
The software is part of the system at no extra charge and there is no annual subscription at allDoes the control board and software monitor who enters the door and who exits the door?
Yes it does as long as you have a card reader for both entry and exitCan I configure a multi door system as you only have 1 and 2 door control systems available?
Yes you can, simply add extra control cards and card readers to your order. You would connect the additional control cards to your router or hub and add the control cards into the softwareHow many control systems can I add?
There is no limit at allCan I use a card reader as an exit device in place of an exit button?
Yes, you can use either or bothCan I use a finger print reader?
Yes you can. We do not supply finger print readers but we can provide instructions on how to do this and it is very simple. Please email us for thisWhat cable distances can the card readers operate to?
The card reader/s should be no more than 80 - 90mtr from the control boardWhat cable do I need?
We would suggest between 6 core and 8 core shielded twisted pair alarm cable at the very least or quality cable such as Belden 9536 shielded cable for best results. Do NOT use CAT5/6 cable for the card readers. The operational distance will be minimal and interference can occurI have some existing cards/key fobs, will they work with this system?
It's not possible to confirm because there are several formats of cards/key fobs. Mifare cards/key fobs will not work with our card readers as they are Wiegand 125khz EM-RFID readers, however, if you have Mifare card readers then the software will recognise them and will allow you to use your Mifare cards/fobsWhere do the control cards fit?
They are supplied with self-adhesive sticky pads and you simply fit them yourself inside the power supplyDo I need the PC on all the time, and what happens in the event of a power failure?
No, you do not need to have your computer on all the time. The control card will retain up to 100,000 transactions for offline use - it will then overwrite the first transaction in the event that you do not "DOWNLOAD" the transactions to your computer
You would require battery back-up if a power failure occurs otherwise the system will not workCan I fit a battery in the power supply cabinet?
Yes you can, depending upon how many control cards you have in one power supply cabinet