Tech Support

Need tech support?

We offer FREE email support for all our products. Before reaching out, you may find a quick solution in the product's 'Specification & Manual', 'FAQ's', or 'Video' sections on our website. You can also visit our DoorEntryOnline YouTube Channel for helpful guides.

If you still need help, please email us with a detailed description of the problem and photos of the items in question. For inquiries about an existing order, please include your 14-digit order number or reply to your order confirmation email.